Engaging people in hardship

Poverty creates practical barriers, prevents people from buying all they need, and tips them into debt, but also undermines their housing, health and life chances. How can non- financial advisors (including frontline staff and volunteers) free up clients’ emotional bandwidth so that they are able to engage with support, and make longer-term decisions and positive choices?

This workshop shares ideas for engaging people in hardship, and provides basic information and practical guidance for frontline staff, enabling them to help those they support in alleviating financial worries and finding help. The training also explores tools that are available to support this activity. Participants will understand theories of change and develop strategies they can easily implement within their own service.

These sessions are designed to help increase the confidence and skills of frontline staff and volunteers working across health, housing, employment and other support roles, enabling them to be able to ‘talk money’ with their service users, tenants and customers.

Details of forthcoming sessions:

Currently taking expressions of interest, (email [email protected])