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Give claimants the benefit of the doubt
I avoid film reviews because they often say more about the person writing them than their subject. (This is true…
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Did you just call me ‘low rent’? Why, thank you!
I heard last week a director of a large housing provider rejected Quids in! magazine for its tabloid style. I guess he…
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A perfect storm or a perfect opportunity? FinCap for new tenants
So, what’s the difference between applying for social housing and taking your driving test? You’re more likely to successfully get…
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Britain needs to find the Brex Factor
What a difference a few weeks can make! It’s interesting that so many people say they’re not interested in politics…
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Low-income workers urged to claim tax credits before Universal Credit arrives
Guest blog by Dr Phil Agulnik, Director of entitledto Ltd Last summer in his July Budget, alongside cuts to tax…
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Who Me? Will Anyone Really End Exclusion From Financial Services?
The FCA’s paper on Access to Financial Services has been a long time coming. Some of us there have been…
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Keep Talking
Most businesses these days understand the importance of talking to their customers. It’s not just about marketing, it’s also about…
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Guest Blog: Digital Inclusion – It’s 2016, Surely Everyone Is Online Now?
Doteveryone and partners are providing a unique offer of kit and connectivity to get social housing tenants online.​Note: On 1…
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Digital Media As The Massage
“The Medium is the Massage”, wrote Marshal McLuhan in his seminal book on how the meaning of what we say is affected…
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Getting The Engaged Signal
It’s interesting sitting in on discussions about user engagement. The latest round was at the Money Advice Service (MAS) launch…
